Karen Graves is an innovative and enthusiastic insurance professional, currently serving as the National Client Service Leader at Marsh & McLennan Companies. With extensive experience in insurance sales, marketing, and colleague development, they lead a team of 60 dedicated professionals focused on providing exceptional client service. Previously, Karen held various roles, including Insurance Manager at Talbot Insurance Services and Team Leader for Claims Administration at Economical Insurance. Committed to lifelong learning, they are actively pursuing an FCIP designation and also teach multiple insurance courses to share their expertise. Karen's passion for the insurance industry shines through their dedication to relationship building and workflow optimization.
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