Mike Russell

Mike Russell is the Managing Director and Head of Claims Solutions for the UK & Ireland at Marsh, where they lead a team that delivers tailored claims services and solutions for clients. They have held several leadership roles within Marsh, including Managing Director for Corporate Claims and Proposition & Sales. Previously, Mike served as Deputy Head of Claims at HSBC Insurance Brokers and Marsh Limited, where they were instrumental in transitioning claims processes and systems. Their expertise includes claims advocacy, consultancy, and managing complex coverage disputes to optimize client outcomes.