MASA
Gary S. is an experienced professional in customer engagement and management, currently serving as the Senior Director of Customer Engagement at MASA since October 2023. Previously, Gary held roles at Peloton Interactive, including Vendor/BPO Program Manager and Senior Supervisor for Member Support, where relationships with Business Processing Outsourcers were developed and team performance was enhanced. At Allstate Identity Protection, Gary managed workforce planning and customer care efforts, optimizing reporting processes and developing staff. Early career experiences include managerial positions at Credit Union West and various brewing roles, highlighting strong leadership and team development skills. Gary holds a Bachelor of Science in Business Administration and Management from Northern Arizona University and a Graduate Level Academic Certificate in Applied Craft Brewing from Regis University.
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MASA
No one should have to worry about unexpected bills during or after an emergency. MASA (Medical Access and Service Advantage) is the industry-leading medical transportation coverage provider. We began offering emergency air coverage in 1974. Since then, we've become a pioneer in the medical transport solutions business. Today, we are a global organization with 14 international locations, providing protection for over 2 million customers worldwide. *This material is for informational purposes only and does not provide any coverage. The benefits listed, and the descriptions thereof, do not represent the full terms and conditions applicable for usage and may only be offered in some memberships or policies. Premiums and benefits vary depending on the plan selected. Out-of-pocket amounts vary based upon circumstances, primary coverage, and changes in federal and state laws. For a complete list of benefits, premiums, terms, conditions, and restrictions, please refer to the applicable member services agreement or policy for your state.