Mascom is the mobile market leader in Botswana with close to 1.6 million customers across the board. Following its innovation drive Mascom was the first operator to deploy a 3G network in Botswana (2008) and it is one of the first operators of the SADC region to deploy a 4G/LTE pilot.

Mascom was licensed on February 17th 1998 as one of the companies assigned to establish, maintain and operate a GSM mobile network in Botswana. The Mascom network was launched five weeks after licensing, establishing a reputation of credibility and innovation to date.

Mobile

Telecommunications

Mascom Wireless

Mascom Wireless' headquarters in Gaborone, Botswana

This department focuses on managing sales activities and customer interactions across retail environments.

Retail Operations

This department focuses on managing and optimizing network infrastructure and operations.

Network Operations

The Sales and Business Development team at Mascom Wireless is responsible for driving revenue growth and expanding the company's market presence. They engage with corporate clients and government entities to promote Mascom's innovative mobile solutions, manage key accounts, and cultivate partnerships. This team also focuses on customer retention and service excellence, ensuring that client needs are met while identifying new business opportunities across various sectors.

Sales and Business Development

This department focuses on analyzing and managing digital platform performance and optimization.

Digital Platforms

The Finance and Accounting team at Mascom Wireless plays a crucial role in managing the company's financial health and ensuring compliance with regulatory standards. They are responsible for financial reporting, budgeting, and forecasting, as well as overseeing accounts payable and receivable. Additionally, the team focuses on revenue assurance and managing financial systems, supporting Mascom's continued innovation and growth in the competitive telecommunications market.

Finance and Accounting

The Engineering and Network Management team at Mascom Wireless is responsible for designing, optimizing, and maintaining the company's advanced mobile network infrastructure. This team ensures the reliability and efficiency of services for nearly 1.6 million customers, deploying cutting-edge technologies like 3G and 4G/LTE, while managing network performance, security, and project implementation. Their expertise spans various functions, including radio access, core network management, traffic optimization, and data security, to drive innovation and enhance user experience across Botswana.

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Other teams

Network Operations

Sales and Business Development

Digital Platforms

Finance and Accounting

Engineering and Network Management