Matt M

Matt M is a CRM Administrator at MASECO Private Wealth since December 2023, specializing in the configuration of Microsoft Dynamics CRM systems while collaborating with IT and Development Teams. Prior experience includes serving as a Dynamics Administrator for the Police Federation of England and Wales, providing 1st line support for D365 installations, and administering tasks via Dev Ops. As a CRM Support Engineer at ABTA, Matt M focused on D365 issues and Mailchimp synchronization. Previous roles at Town and Country Housing spanned from CRM Project Officer, developing solutions in Microsoft Dynamics, to Customer Experience Officer, where feedback was gathered to inform organizational improvements. Earlier career experiences include working as an Income Recovery Officer and Assistant at Sanctuary Housing Association, significantly reducing rent arrears, and a lengthy period as a self-employed professional actor, writer, and trainer. Matt M holds a B.A. Hons in Performing Arts from the University of Hertfordshire.