Natalie Richards

Natalie Richards is an experienced administrative professional with a strong background in customer service, logistics, and compliance coordination. Currently serving as a Customer Service & Logistics Administrator at Masimo since August 2021, Natalie manages shipping logistics for medical devices, promptly addresses customer queries, and maintains accurate data across multiple systems. Prior experience includes roles as a Fleet Compliance Administrator at Gist, Helpdesk Coordinator at Sony Professional Solutions Europe, and various administrative positions at organizations such as Macmillan and Mears Group, where Natalie demonstrated capability in claims management, order processing, and customer communication. Educational qualifications include a TQUK Level 2 Certificate in Understanding Nutrition & Health from Basingstoke College of Technology and yoga teacher training from The British Wheel of Yoga.