Viviane Marques

Viviane Marques, CSM, serves as a Customer Operations Coordinator at Masimo, providing bilingual support to healthcare providers across Canada and enhancing customer service operations. With a background that includes roles as LATAM Customer Success Manager at IPNET Growth Partner and Sales Coordinator at inChurch, Viviane has achieved significant growth in contract value and payment processing. Previous experience includes customer service roles at PAY2DAY Inc. and Nasco Staffing Solutions, where outstanding customer engagement was maintained. Viviane holds a postgraduate degree in Project Management from Douglas College, a diploma in International Business Management from Greystone College, and a bachelor's degree in Communication from Universidade Federal Fluminense, along with an exchange program experience in Marketing Communications at Southern Illinois University.