Roberto Rivera is an experienced professional in information technology and engineering, currently serving as the Manager of Storage Engineering & Operations at Mass General Brigham since February 2019. Previously, Roberto held the position of Principal Data Center Engineer at Pegasystems from January 2011 to January 2019, focusing on VMware ESXi technologies. Career beginnings included roles as a Helpdesk Agent/System Administrator at Ciber and as a Junior Network Administrator at IT Pioneers, where skills in technical support and network administration were developed. Additional experience includes positions as an infantry soldier in the US Army and as a maintenance mechanic at L'Oreal and Nypro. Roberto holds a Bachelor of Science in Information Technology from South University, earned between 2004 and 2008.
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