Chris Egan currently serves as the Head of Customer Experience and Assistant Vice President at MassMutual, a role held since October 2015, where responsibilities include overseeing the new business organization for small market installations. Egan previously held the position of Director at MassMutual Financial Group. Egan holds a Master of Business Administration (MBA) in Business Administration and Management from Western New England University, completed between 2002 and 2004, and a Bachelor of Science (BS) in Sports Biology from Springfield College, earned between 1994 and 1998.
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