Heather Burke

Heather Burke is a seasoned professional in field readiness and deployment at MassMutual, where they have developed extensive expertise in performance consulting, product marketing, and team leadership. Heather's previous roles include Field Training Consultant and Business Operations Consultant at MassMutual, as well as Assistant Director at Talcott Resolution, where they directed inbound contact center operations and led cross-functional teams. They hold a Master’s Degree in Communication from Bay Path University, completed in 2009. Their diverse background reflects a strong commitment to enhancing learning and performance strategies within the insurance and financial services industries.