Todd Longo is a versatile Financial Services Leader currently serving as the Head of Claims at MassMutual. They specialize in retirement products, organizational design, process improvement, and business transformation initiatives, achieving client satisfaction through robust employee engagement. Previously, Todd held various leadership roles at The Hartford and MassMutual, including Director of Client Management and Head of Annuity Operations, where they were responsible for managing large teams and overseeing complex operational workflows. Todd earned a Bachelor's degree in Business Administration and Psychology from Eastern Connecticut State University and an Associate's degree in Culinary Arts/Food Service Management from Manchester Community College.
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