Megan Delia

Megan Delia has over 20 years of work experience, starting in 2002 as a Shift Manager at Handels Ice Cream. Megan then worked as a Customer Service Representative and New Hire Mentor at MTPCS, LLC DBA Cellular One from 2005 to 2007. From 2007 to 2008, they were a Senior Customer Service Agent at Verizon Wireless. Megan joined EDMC in 2008 and held various roles including Technical Support Rep, Technical Support Team Lead, Service Desk Team Lead, Service Desk Supervisor, and Service Desk Manager. In 2013, they became a Senior Manager of IT Operations at EDMC. In 2017, EDMC was purchased by Dream Center Education Holdings, LLC, where Megan continued as a Senior Manager of IT Operations until 2019. Since 2019, Megan has been working at Master Electronics, initially as a Manager of Information Services, then as a Senior Manager of Business Enablement and currently as the Director of Business Enablement. Throughout their career, Megan has had responsibilities in leadership, training and development, workforce management, budget analysis, project management, and customer service. Megan has also achieved successful relocations and played key roles in establishing new divisions in different locations.

Megan Delia has a diverse education history. Megan obtained a Master's Degree in Business Administration and Project Management (PMP) from South University, studying from 2012 to 2016. Prior to that, they earned a Bachelor of Science (BS) in Information Technology and Network Administration from Strayer University, completing their studies between 2009 and 2011. Megan also holds an Associate of Arts and Sciences (AAS) degree in Information Systems from the same university, which they acquired from 2007 to 2009. Additionally, they pursued a Bachelor of Fine Arts (BFA) in Music Education at Youngstown State University from 2004 to 2008.

In addition to their degrees, Megan has obtained multiple certifications to enhance their skills and expertise. These include a Six Sigma Black Belt Professional (SSBBP) certification from the Management and Strategy Institute in December 2015, an ITIL Foundations v3 certification from CSME in March 2012, and a Support Center Team Lead certification from HDI in December 2010. Furthermore, they obtained the A+ certification in September 2008, although the institution that awarded it is unspecified.