Gerald Villalobos has worked in the IT and customer service sectors since 2013. Gerald began their career at Megagroup, CA as an Analista de Soporte Nivel 2 in 2013. In 2017, they moved to Empresas Polar as an Analista de sistemas. In 2018, they joined Human Contact Center as a Coordinador de tecnología. Most recently, they began working at MasterBase® as an Analista de Customer Services in 2022.
Gerald Villalobos obtained an Ing. en Informatica degree from Universidad Rafael Belloso Chacín in the field of Ingeniería informática between 2014 and 2020. Additionally, they obtained a certification in Ensamblaje y Mantenimiento de Computadoras y Sistemas Operativos from CEDIC in August 2020.
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