James Fleming is a skilled IT professional with extensive experience in help desk and technical support roles across various companies. Currently serving as a Help Desk Specialist at MasterBrand, Inc., since October 2023, James has expertise in scanning for vulnerabilities, providing VMWare support, and updating systems to Office 365. Previous positions include Desktop Support Specialist and Help Desk Support at Service Pros Installation Group, INC., where James installed over 120 workstations and assisted with computer reimaging. With prior experience at Infinite Computer Solutions, CommScope, and Wells Fargo, James has a proven track record in troubleshooting issues related to Azure AD, Active Directory, VPN connectivity, and Office 365. A graduate of North Carolina Agricultural and Technical State University with a Bachelor of Science in Information Technology, James has developed a strong foundation in network engineering and system support throughout a diverse career.
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