Tom Lake is a Senior Technical Account Manager at MasterControl since October 2022, previously serving as a Technical Account Manager at Alteryx from July 2021 to October 2022, where expertise in analytic process automation was utilized to enhance digital transformation for organizations globally. Prior experience at MasterControl included roles as Technical Account Manager and Technical Support Engineer, providing advanced technical support and solutions to improve customer satisfaction. Additionally, experience as a Support & Installation Engineer at OrthoView and an On-Site Maintenance Engineer at Evesham Technology contributed to a solid foundation in technical support and installation services. Tom Lake's educational background includes ITIL Foundation certification, KCS credentials, and CompTIA A+, complemented by an Advanced GNVQ in Engineering.
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