Christoph Heldt

Christoph Heldt is a Digital Learning Expert at Masterplan.com since March 2024, having previously served as Manager of Business Development and Member Success Management at Maschinenraum from May 2023 to December 2023. Prior to these roles, Christoph Heldt worked at Zenjob from July 2018 to July 2022, where responsibilities included Senior Growth Specialist and Teamlead Account Management. In the latter position, Christoph Heldt focused on recruiting, coaching, and developing Account Managers, setting KPIs to measure team success, and ensuring customer satisfaction while optimizing support processes. Additional experience includes serving as Operations Manager, with a strong emphasis on professional development and customer journey enhancement.