Eduardo Mendonça is a seasoned IT Executive with extensive experience in customer success, product management, and operations leadership. They currently serve as the Senior Manager of Customer Success at Matera, where they oversee the strategic customer relationship team. Previously, they held various roles at NeoGrid, including Executive Head of Customer Success and Service Manager for Special Projects, significantly contributing to customer retention and growth. Eduardo's early career includes positions such as E-Commerce Product Manager at Eztrade and Senior Systems Analyst at CPM Braxis, shaping their expertise in technology and project leadership.
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