Wagner Caetano has extensive experience in operations and customer support within the technology sector. From June 2021 to December 2022, Wagner served as Leader of the Operations Team at Matera, managing customer support for various accounting systems and overseeing team organization, activity planning, and quality assurance in service delivery. Prior roles include Manager of Support and Delphi Developer at Pro System Ltda, where Wagner coordinated the support team and contributed to ERP development, and Analyst of Systems and ERP Support at Wiser Educação, focusing on data extraction and improvement of ERP functionalities. Wagner also has a history of supporting Salesforce environments and basic support for SAP Business One. Educational qualifications include studies in Accounting and Information Systems from UENP, with a graduation status of completed coursework through the third year in Accounting.
This person is not in the org chart
This person is not in any teams
This person is not in any offices