Cherry Halvey is an experienced IT professional currently serving as an ITSM Administrator at Material, where responsibilities include ensuring the smooth operation of the Freshservice tenant and creating automated workflows for service requests. Previous roles include IT Help Desk Lead and Analyst, providing first contact support at a fast-paced market research company, and IT Support Specialist at Los Angeles Film School, focusing on machine imaging and setup. Cherry's background also includes a contract position at The Walt Disney Company as a Content Analyst, transforming digital asset organization. As a Digital Coordinator and Designer at Red Light Management, contributions included producing marketing content for clients. An extensive career in technical support began at Apple, reaching the role of Genius, alongside experience as a videographer, filmmaker, and technician. Cherry holds a B.A. in Screenwriting and Producing from the London School of Film, Media and Performance and a BTEC National Diploma in TV & Film from Amersham & Wycombe College.
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