Claire Watson

Claire Watson is a Senior Community Manager at Material, focusing on social insights and strategy. They have a robust background in social listening and communication, having previously served as a Social Listening and Response Manager at Panera Bread, where they launched a program that significantly impacted menu transformation and analytics. Claire's experience also includes roles as a Social Listening Coordinator and Written Communications Specialist, consistently surpassing key performance indicators. With a passion for mentoring junior team members, Claire has effectively managed community engagement for a following of 3.9 million, achieving impressive customer satisfaction scores. Their earlier experiences include coaching youth climbers and working at a whole animal butcher, deepening their appreciation for conscious consumerism.