Claire Watson

Claire Watson is a Senior Community Manager specializing in Social Insights and Strategy, currently leading community engagement initiatives at Material. Previously, Claire served as a Social Listening and Response Manager at Panera Bread, where a social insights program was pioneered, influencing significant organizational changes. With a passion for mentoring junior team members, Claire has effectively managed social listening strategies for a large audience of 3.9 million followers, consistently achieving high customer satisfaction scores. Claire's background includes roles as a Social Listening Coordinator and Written Communications Specialist, as well as engaging in part-time work at Bolyard's Meat & Provisions and Upper Limits Rock Gym & Pro Shop. Claire holds a Bachelor of Science in Business Administration with a focus on Marketing from the University of Missouri St. Louis.