Erin Jones is an Associate Director of UX Research at Material, where they lead qualitative Concept Testing research for AI-powered shopping experiences in partnership with a multinational technology company. Previously, Erin served as Assistant Director of Employee Experience Research at EY, directing research portfolios to enhance the experiences of over 400,000 global employees. Erin has also held roles as a Senior UX Research Consultant at EY, a Senior UX Designer at AICPA, and a UX Lead at Bivarus, showcasing a diverse background in UX leadership, research, and design. A graduate of The University of Texas at Austin with a Bachelor of Journalism, Erin leverages their multi-faceted experience to deliver user-centric solutions that align with business objectives.
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