Hector Leyva

Hector Leyva is a seasoned professional in experience management and operations, currently serving as Senior Director - Experience Management and Director of Operations at Material since March 2021, alongside a role as Director of Solutions at LRW-CX since February 2021. Previously, Hector held the position of Senior Solutions Manager at Lieberman Research Worldwide from July 2015 to December 2018, where responsibilities included supporting projects using the Medallia customer experience platform. Hector's extensive experience also includes a significant role at Interviewing Service of America from 2000 to October 2015, managing quantitative phone studies on diverse topics, as well as serving as Custom Field Director at Diagnostic Research from 1995 to 2000, overseeing qualitative studies. Earlier career roles include positions at Marylander Marketing Research and Research Resources, focusing on phone room supervision and management.