Monica Lee, MA, currently serves as the Associate Director of Program Management at Material, where responsibilities include consulting Fortune 500 companies on data-driven business strategies and designing Customer Experience programs for various industries. Previous roles at Material include Project Manager and Senior Solutions Analyst, with significant accomplishments in implementing Customer Experience Management systems and training for Medallia Product Certification. In addition to work at Material, Monica has held positions such as Media and Technology Director for the United States Twirling Association, Data Analyst for the World Bank, and Information Technology Manager at the International Cinematographers Guild. Monica holds a Master of Social Science in Social Sciences and a Bachelor of Arts in Musical Theater, both from UCLA.
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