Pernell Cox

Pernell Cox is an accomplished professional with extensive experience in strategy, customer experience, and analytics across multiple industries. Currently serving as Vice President of Strategy focused on Customer and Employee Experience at Material since March 2021, Pernell previously held roles at Concentrix as a Customer Experience Expert and Analytics Engagement Lead, and held various leadership positions including Director at Marketing Evolution and Senior Director at GfK Custom Research. A seasoned leader in synthesizing research and transactional data, Pernell has also contributed to executive briefings and operational reports throughout a career that began at J.D. Power and Associates. Educational credentials include a Master's Degree in Global Leadership from the University of San Diego, a Customer Experience certificate from W. P. Carey School of Business at Arizona State University, and a Bachelor of Science in Biology from Loyola Marymount University.