Renee McCarley

Renee McCarley is an accomplished professional with extensive experience in customer experience management and project implementation. Currently serving as Associate Director of Experience Management at Material since April 2021, Renee leads the implementation and servicing of customer experience programs across various industries using Medallia’s SaaS-based solutions. Previously, during tenure at Kantar from June 2014 to April 2021, Renee managed advanced customer experience studies and successfully launched programs in multiple sectors. Prior roles include Manager of RAP Operations at Kantar TNS, where Renee oversaw a team and ensured high-quality project delivery, and Data Quality Manager at TNS, responsible for tracking workflows and coordinating resources. With a career that began at Prognostics as a Project Manager and Production Supervisor from 1990 to 1996, Renee has developed a robust skill set in market research project management, data quality assurance, and client relations.