Ali Faraj has extensive experience in customer service and IT support, currently serving as Team Lead Customer Services EMEA and previously as a System Administrator and Customer Support Engineer at Materialise since May 2015. Ali's commitment to understanding customer issues has led to improved resolution times and satisfaction. Prior experience includes working as an IT Support Engineer at Stedelijk Lyceum Merksem and as a Computer Engineer at Al Mehrab Company for Internet and Communication Services. Ali holds a Bachelor's degree in Computer Engineering from the University of Mosul and a certification in Computer and Information Sciences from Intec Brussels.
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