Shane Ketterman

Shane Ketterman, CCSM, MBA, currently serves as a Customer Success Manager at Materialise, focusing on enhancing customer relationships and developing tailored strategies for success. Prior to this role, Shane held various positions at SimpleTexting, including Team Lead and Enterprise Customer Success Manager, where efforts centered on driving customer satisfaction and engagement. Experience includes significant roles at Toptal, Rewire Digital, and TDI Tech Solutions, each emphasizing customer success, operations management, and strategic initiatives that resulted in improved engagement and revenue growth. Shane holds an MBA from the University of Arizona and a Bachelor's degree in Business Administration from Marylhurst University.