Heidi Bilbo is an experienced User Experience Manager at MathWorks since January 2012, leading a team focused on enhancing user experience for core products like MATLAB and Simulink. Previously, Heidi served as Principal Team Lead for Core MATLAB User Experience and Senior User Experience Specialist, where strategic research and design initiatives were implemented. In addition to roles at MathWorks, Heidi is a two-term elected official on the Stoneham Select Board, overseeing town policies and budget guidelines. Prior positions include Senior Design Engineer at GE Healthcare and User Experience Manager at NaviNet, Inc., where Heidi emphasized user-centered design principles across teams. Heidi holds a Bachelor of Science in Computer Science from Plymouth State University, is a Certified Usability Analyst from Human Factors International, and has a Certificate in Healthcare Information Technology from the University of Connecticut.
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