Jeff Goodwin is a Principal User Experience Researcher at MathWorks, where since 2005, leadership of a company-wide Ease of Use initiative has improved software quality by addressing design bugs and guiding IoT product development. Prior roles include Senior User Experience Specialist at MathWorks, contributing to MATLAB App Designer and system software, and Information Architect at BigBad, creating award-winning web experiences for various clients. Jeff also has experience as a Human Factors Designer at Network Engines, where a usability team was established, and as an Information Engineer at Intel Network Systems, focusing on online documentation and usability. Education includes a Bachelor's degree in Technical Communications from Clarkson University and a Certificate in Human Factors in Information Design from Bentley University.
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