Micaela Krauss

Micaela Krauss is an experienced professional in customer success and team leadership, currently serving as Team Lead for Enterprise Customer Success at MathWorks since May 2021. With a strong background at MathWorks, Micaela has trained team members, managed performance assessments, and acted as the subject matter expert for Enterprise Onboarding. Prior to this role, Micaela was a Senior Enterprise Customer Success Specialist at MathWorks, where responsibilities included executing customized onboarding plans and collaborating with sales teams. Previous experience includes customer success roles at Pearson and program management at Andean Discovery. Micaela's educational background includes a Bachelor's Degree in Communication from Marist University and international studies at Universidad Pablo de Olavide.