Steve Schäfer is an experienced Account Manager at MathWorks, specializing in customer success and technical solutions across various industries. With a robust background that includes roles such as Manager of Customer Success at AWAKE Mobility and Senior Customer Success Engineer at MathWorks, Steve has a proven track record in driving customer adoption, retention, and satisfaction through strategic initiatives and cross-functional collaboration. Educational credentials include a Master of Science and Bachelor of Science in Environmental Engineering from the Technical University of Munich. Steve's diverse experience also encompasses roles in academia and retail, highlighting a strong foundation in technical support and customer engagement.
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