MC

Mark Chadwick

Senior Service Desk Analyst at Matillion

Mark Chadwick has a diverse work experience in various fields. In 2016, they worked as a Property Manager at Bridgfords, where they oversaw the management of rental properties and maintained strong relationships with property owners and tenants. From 2017 to 2021, they served as a Workshop Manager & Vehicle Technician at TRS, managing daily operations, negotiating pricing with vendors, and implementing digital inventory management systems. In 2012, Mark worked as a Senior Point of Contact - Sales Support & Administration at Countrywide, supervising team operations and presenting performance metrics to senior management. Mark also has experience in the IT sector, having worked as an Infrastructure Technician at APS Group from 2021 to 2022, providing technical support and managing network resources. Mark volunteered as an ITCanHelp Support Volunteer at AbilityNet from 2021 to 2022, assisting seniors and individuals with disabilities in utilizing technology effectively. Mark also has a background in cybersecurity, where they completed a cybersecurity curriculum and obtained Microsoft certification as a Cyber Security Student at Robust IT from 2021 to 2023. Currently, Mark is working as a Service Desk Analyst at Matillion, where they collaborate with a team to provide comprehensive IT support, manages high-impact projects, and ensures compliance with ITIL best practices.

Mark Chadwick's education history can be summarized as follows:

Mark Chadwick earned a Microsoft Certified Professional degree in Computer and Information Systems Security/Information Assurance from Robust IT in 2021. Prior to that, they obtained a Certificate of Competency in C# from The Manchester College in 2020.

In 2010, Mark Chadwick pursued an A Level degree in Business, Accounting, and IT from The Manchester College, which they completed in 2011. Before that, they attended Cheadle & Marple Sixth Form from 2008 to 2009, where they studied Sports Coaching and Psychology.

Mark Chadwick's secondary education took place at Parklands High School from 2003 to 2008, where they obtained their GCSE degree with a focus on multiple fields of study.

In addition to their formal education, Mark Chadwick obtained certifications as an (ISC)² Candidate from (ISC)² in February 2023 and as an MTA: Security Fundamentals - Certified 2021 from Microsoft in June 2021.

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Timeline

  • Senior Service Desk Analyst

    November 1, 2023 - present

  • Service Desk Analyst

    June, 2022

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