John Matouk & Co. is a maker of finely crafted linens and home accessories for passionate and discerning consumers around the world.  At Matouk we strive to create beautiful, high quality products and to provide our customers with exceptional service. As a third generation, family owned company we maintain long term relationships by being fair and committed to our employees, customers and vendors.

Home Goods & Services

Manufacturing

Matouk

Matouk's headquarters in Fall River, MA, United States

This department oversees the operations and strategic direction of retail locations to ensure effective management and customer satisfaction.

Retail Management

The Sales Team at Matouk is dedicated to driving revenue growth by cultivating and maintaining relationships with customers and partners in the luxury linens market. They focus on both B2B and international sales, ensuring exceptional service and support for clients, particularly in the hospitality sector. By leveraging their industry expertise and commitment to quality, the team promotes Matouk's finely crafted products while fostering long-term loyalty among customers and vendors alike.

Sales Team

The Customer Experience Team at Matouk is dedicated to ensuring that every interaction with the brand reflects the company’s commitment to quality and service. They manage customer inquiries, provide personalized support, and gather feedback to enhance the shopping experience. By focusing on building long-term relationships and resolving issues promptly, this team plays a crucial role in delivering exceptional service that aligns with Matouk’s values.

Customer Experience Team

The Leadership Team at Matouk is responsible for setting the strategic direction of the company, ensuring alignment with its values of quality and customer service. This team collaborates across departments to drive sales growth, manage financial health, leverage technology for operational efficiency, and foster a positive workplace culture, all while nurturing long-term relationships with stakeholders.

Leadership Team

The Operations and Management Team at Matouk is responsible for overseeing the seamless production and delivery of high-quality linens and home accessories. This team ensures efficient order processing, effective inventory management, and financial oversight, while also collaborating with merchandising to enhance product education and customer engagement. By focusing on operational excellence and strategic management, they help maintain Matouk's commitment to exceptional service and craftsmanship.

Operations and Management Team

The Creative and Marketing Team at Matouk is dedicated to crafting compelling visual narratives and strategic marketing initiatives that elevate the brand's presence in the luxury home textiles market. With expertise spanning prop styling, user experience design, and e-commerce management, the team collaborates to create memorable campaigns and a seamless online shopping experience. By blending creativity with market insights, they aim to engage discerning consumers and enhance customer loyalty.

Creative and Marketing Team

This department manages employee relations, recruitment, training, and organizational development.

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Other teams

Sales Team

Customer Experience Team

Leadership Team

Operations and Management Team

Creative and Marketing Team

Human Resources