Matrix Pointe Software
Tracy Graham possesses extensive experience in client services, project coordination, and administrative support within various organizations. Currently serving as a Client Services Representative at Matrix Pointe Software since November 2022, Tracy excels in building and maintaining relationships with clients, providing support, and troubleshooting issues. Previous roles include Project Specialist for the Lorain County Sheriff's Office - Drug Task Force, where responsibilities encompassed grant management, project coordination, and strategic planning, and Project Outreach Coordinator at the Lorain County Prosecutor’s Office, focusing on community outreach and public awareness initiatives. Tracy has a background in team leadership, operational management as a daycare owner, and experience in fraud investigation and client eligibility assessment during tenure at the Lorain County Department of Jobs and Family Services. Tracy holds a Bachelor of Science in Criminal Justice and Political Science from the University of Toledo and an Associate's degree in Intervention Advocacy & Counseling from Terra Community College.
This person is not in the org chart
This person is not in any teams
Matrix Pointe Software
Matrix Pointe Software ("Matrix") is a leading provider of enterprise software for the justice system. Matrix enables law enforcement agencies, prosecutors’ offices, defense attorneys, jails and the courts to be more efficient and productive. The Matrix suite of applications and web solutions, such as MatrixProsecutor™, MatrixDiscovery™, and MatrixCrime™, combined with professional services, such as process re-engineering and implementation support, automate smart workflow while connecting prosecutors, defense attorneys, law enforcement agencies, jails and the courts with the information they need to accelerate the legal process and reduce waste.