Garima Nagar is a Customer Experience Specialist at MatrixCare since June 2023, following a role as Customer Success Manager at Genista Biosciences where engagement strategies and client onboarding practices were developed. Previously, Garima worked as an Analyst at Better, facilitating the mortgage process, and as an Area Manager at ICICI Bank, where automation of customer interactions significantly improved service efficiency and credit card issuance. An internship at Hindustan Petroleum Corporation Limited focused on evaluating organizational culture. Garima holds a Master of Business Administration in Marketing and Human Resources Management from Motilal Nehru National Institute of Technology.
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