Arzu Ş. is an experienced professional specializing in customer fulfillment and service in the e-commerce sector. Since June 2019, Arzu has served as a Customer Fulfillment Analyst at Mattel, Inc., focusing on operational excellence and key performance indicators (KPIs) for Amazon EU5. Prior roles include Customer Service Coordinator for Amazon E-commerce, Account Coordinator at South Stream Transport B.V., and Technical Documentation Support for the Turk Stream Project. Arzu's career includes positions at Evonik, VIAVI Solutions, Philips, and Dow, along with project-based roles at Tecnicas Reunidas as a Document Controller and Administration Officer. Arzu holds a BA in American Culture and Literature from Ankara University, completed in 2006.
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