Patti B.

Patti B. currently serves as Vice President of Global Consumer Services at Mattel, Inc., having begun this role in June 2021, and previously held various positions at the company, including Senior Director and Project Manager. With extensive experience in customer service management, Patti's career includes significant roles such as AVP of Global Product Support at Cornerstone OnDemand and Vice President of Customer Support at ESW Capital. In prior positions at CEVA Logistics, responsibilities included Vice President of Operations focused on customer experience strategy and Vice President of Customs Brokerage Operations, where operational enhancements were implemented while managing substantial budgets. Additional experience encompasses leadership roles in customer care at Green Dot Corporation, Disney, and EarthLink. Patti holds a BA in English from Southwest Minnesota State University.