Tim Nowak is an experienced IT professional with a strong background in providing IT services and A+ customer support across various organizations. Currently serving as an IT Specialist at Mattel, Inc. since December 2024, Tim specializes in network printers, hardware and software installations, mobile support, and both remote and onsite assistance. Prior roles include IT Support Specialist at Derrick Corporation and Tech Lead at Fisher-Price, where Tim supported locations in East Aurora, New York, and Canada. Earlier positions involved technical expertise as a Help Desk Analyst at EarthLink and various support roles at Fisher-Price and Hewlett-Packard. Tim holds an Associate's degree in Drafting and Design - Multimedia from ITT Technical Institute, completed in 2010.
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