Daniel Baiz

Daniel Baiz is a seasoned professional in customer service and support, currently serving as Senior Customer Service and Collections for Colombia and Ecuador at mattilda. since March 2024. Previously, Daniel was the Head of Customer Service at Frubana from January 2022 to December 2023 and held the position of Head of Customer Support at Quqo from February 2020 to January 2022. Daniel's career also includes significant roles at Mercado Libre as a Team Leader Senior and Team Leader between July 2016 and February 2020, as well as serving as Analista Coordinador at Banco de las Microfinanzas - Bancamia S.A. from October 2014 to July 2016 and Supervisor at Banco de Bogotá from December 2009 to October 2014. Daniel holds an MBA in General Management from Instituto Europeo de Posgrado - IEP (2016-2018) and a degree in Business Administration from Pontificia Universidad Javeriana (2006-2011).