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Jack Phillips

Director Of Operations at Maus Software

Jack Phillips serves as the Head of Customer Success at Maus Software since January 2018, overseeing software training, customer feedback, and ongoing client experiences, particularly for VIP and priority clients. Prior to this role, Jack held the position of Customer Service, Training & Technical Support Manager and Data Protection Officer, managing similar responsibilities. Earlier experience at The MYSALE Group from May 2016 to January 2018 involved acting as the Australian Member Relations Agent, where Jack provided customer service to a large market across Australia and New Zealand, handling inquiries through various channels for a customer base exceeding 25 million.

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