Eli Dean

Service Desk Technician at MAVIDEA

Eli Dean has extensive experience in the information technology and customer service sectors, currently serving as a Service Desk Technician at Mavidea Technology Group, LLC. since May 2020, with responsibilities evolving from 1st Level General Helpdesk to 2nd Level Technical support. Previous positions include IT Support Specialist at Farnsworth Group, Inc., Underwriting Service Assistant at State Farm, and Solder Mount Technician at Meyer EMS. Eli's career began at Randstad Technologies US as a Call Center Representative, and earlier roles included customer service positions at Menards and McDonald's Corporation. Educational background includes a Bachelor of Applied Science in Information Technology from Franklin University and an Associate of Arts and Sciences in Electronic Systems Technology from Heartland Community College.

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