Mohamed Ashraf

Mohamed Ashraf is a Sales Manager and Fintech Ops Lead at MaxAB since February 2023, overseeing a team of 6 On Ground leaders and 80 couriers while managing retailer issues in Cairo and Giza, and responsible for reporting tasks. Previously, Mohamed held multiple roles at Swvl from June 2018 to January 2023, including Captain Billing & Support Team Lead, Live Operations Team Leader, and Fleet Quality and Customer Experience Specialist, where responsibilities involved optimizing team operations, managing performance metrics, and addressing service issues across Egypt. Mohamed began the career as a Backend Specialist at Otlob.com from July 2016 to April 2017 after earning a Bachelor's degree in Accounting from Modern Academy Maadi in 2016.