Ash Giddings

Ash Giddings has a diverse work experience spanning various roles in the IT industry. They have recently worked as a Product Manager at Maxava since September 2021. Before that, from June 2021 to September 2021, they served as a Cloud Solutions Architect at Skytap.

Ash Giddings has a long tenure at HelpSystems, starting in April 2015 and leaving in May 2021. During their time at HelpSystems, they held multiple roles, including Senior Solutions Engineer and Product Manager. As a Product Manager, they managed the product development process, conducted competitive analysis, prioritized workloads, and collaborated with early adopters and sales teams. They also analyzed technology advancements to identify market opportunities and align product goals.

Prior to HelpSystems, Ash Giddings worked at Halcyon Software, starting in April 2005 and leaving in March 2015. At Halcyon Software, they held the positions of Product Marketing Manager and Technical Services Manager. As a Product Marketing Manager, they managed product launches, conducted market research, and identified opportunities for optimal solutions. As a Technical Services Manager, they led a global technical support team, handled major incidents, communicated with clients, and delivered presentations at seminars.

Before Halcyon Software, Ash Giddings worked at Getronics from April 2003 to March 2005 as a Senior Technical Support Analyst. In this role, they provided support for clients, managed high availability environments, and performed disaster recovery tests.

Ash Giddings began their career at RCI Europe, where they worked as a Senior Midrange Analyst from January 1996 to March 2003. They supervised a team, assisted in the day-to-day operations of a European Data Centre, and implemented initiatives for incident handling and problem reporting.

Their early career also includes a role as a Shift Manager at Bass Brewers from May 1993 to December 1995. In this position, they supervised a shift and supported multiple AS/400 systems and other IT infrastructure.

Overall, Ash Giddings has a strong background in product management, technical services, support, and leadership roles in the IT industry.

Ash Giddings attended Tresham College from 1985 to 1986, where they pursued a NCC Diploma in Data Processing & BTEC. Prior to that, they studied at Prince William School, Oundle from 1982 to 1985, where they obtained 5 'O' Levels. Ash Giddings has also obtained several certifications throughout their career, including being a CEAC Member and an IBM Champion in multiple years. They are also an IBM Redbooks Silver Author and hold a membership with AIPMM The Association of International Product Marketing and Management. Ash Giddings has not provided information about obtaining the ITIL Foundation and PRINCE2 Foundation certifications.