MaxContact
Ross Mapes is a seasoned software engineer with extensive experience in the technology sector. Currently employed at MaxContact since April 2020, Ross has previously held positions as a software engineer at BCH Solutions from October 2017 to April 2020, and at Northrop Grumman Corporation in 2010-2011. Additionally, Ross worked as a software developer at Bell-Fruit Games Ltd from August 2012 to September 2017. Ross holds a Bachelor of Science (BSc) degree in Computer Games Programming from The University of Huddersfield, obtained from 2008 to 2012.
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MaxContact
Customer engagement software to drive impact, conversions, and smarter customer experiences. We believe that with the combination of the right people and powerful technology we can make a difference. That’s why, every day, we’re committed to improving the lives of those that interact through engagement platforms. Our founders Ben Booth, Richard Coward and Barry Carter worked together for over ten years at a contact centre solution reseller. They saw organisations become increasingly frustrated with providers that over-promised and under-delivered on features, support and resilience. Determined to enhance the employee and customer experience, MaxContact was formed. Since then, the business has become one of the fastest growing contact centre specialists in the UK.