Shovan Dhar is a Senior Operations Manager at Maxicus, where they lead operational excellence through collaboration and strategic alignment with client expectations. With over a decade of experience in operations management, Shovan has previously held roles such as Product Team Lead at GirnarSoft and Assistant Operations Manager at Startek. They possess a certification as an AI-Enabled Lean Six Sigma Green Belt, demonstrating expertise in data-driven strategies for process optimization. Shovan has also managed performance and client relations across various organizations, including HGS and Fusion BPO Services, contributing to enhanced operational efficiency and customer satisfaction.
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