Sunny Arora possesses extensive experience in operations and quality management, having held various leadership roles across multiple organizations since 2016. Notable positions include Quality Lead and Trainer at Teleperformance India, Assistant Operations Manager, and Operations Manager at Teleperformance and Maxicus, respectively. In addition, Sunny has demonstrated strong capabilities in team leadership, overseeing teams of over 150 individuals, and focusing on process improvement, training, and client satisfaction. A Bachelor of Commerce graduate from Lal Bahadur College, Sunny has consistently contributed to business growth and operational efficiency throughout a diverse career in the customer service and business solutions sectors.
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