Ann Grass

Ann Grass is currently the Director of IT Support Services at MAXIMUS, bringing extensive experience in IT management, telecommunications, and information systems. With over four years in government IT and a solid background in managing help desk operations, Ann previously held leadership roles at companies like Schenectady County and NextiraOne. Ann’s expertise includes ITIL Foundations certification, networking, project management, and disaster recovery planning. Their robust communication skills enhance their ability to engage with diverse audiences effectively.