Brian Silva is an IT Manager specializing in Field Services with over 20 years of experience in the IT industry. They have progressed from a Level 1 Phone Support Agent to various management roles, including Service Desk Manager at NuStar Energy L.P. and IT Manager at TaskUs. Currently, Brian holds the position of IT Field Services Manager at Maximus. Known for a strong commitment to customer service and a "practice what you preach" work ethic, Brian emphasizes the importance of understanding the tasks they assign to others.
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