Christa King is a seasoned professional with extensive experience in customer service and operational management within the healthcare sector. Currently serving as a Regional Manager at Maximus since November 2022, Christa oversees customer service and outreach programs, providing leadership to 200 operational teams. Prior experience includes serving as Clinical Call Center Manager at Oak Street Health, where Christa managed call center operations for over 120 locations and led a team of 120 advocates. Christa also held various roles at Franciscan Physician Network, including Engagement Center Manager and Patient Access Supervisor, contributing to the management and development of call center operations for 500 physicians. Christa began a career at Franciscan Alliance Coordinated Business Office in roles focused on insurance verification and customer service. Christa holds a Bachelor of Arts in Business Management from Indiana Wesleyan University.
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