Daniel Lord is the Director of Quality at MAXIMUS, bringing over two decades of experience in quality leadership and service operations. They previously held roles including Quality Assurance Manager at UBC and Lead Business Analyst at Express Scripts, where they led operational improvements and client support projects. Daniel's early career included positions at Aon as a Quality & Service Metrics Consultant and FedEx Employees Credit Association as a Network Administrator. Daniel is currently pursuing a Bachelor of Science in Business Administration and Management at Colorado Technical University.
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